Report Cards

Are you tired of playing the guessing game with your food? Don't you think it's time for restaurants to take responsibility for their customers' health? That's why "L" is for labeling - and it's not just any labeling, it's clear and comprehensive labeling. Every food item should be marked with all allergens, especially dairy-free options. And if it's not marked, it should be easy to find. We all deserve to know what we're putting into our bodies, and it's time for restaurants to step up and provide that information. So let's make it a priority and demand clear labeling - because our health is worth it. On a scale out of 10.

"A" is for Amenities

Businesses keep cutting corners and sacrificing the amenities that make your experience enjoyable. We believe that amenities are not just desirable, but essential to a positive experience. That's why we've created a scale out of 10 points to rate the amenities of businesses. Don't settle for less - demand the amenities you deserve and let us help you find them. Join us in advocating for the importance of amenities and holding businesses accountable for providing them. 

Cleanliness is not just a basic necessity; it is an essential component of any successful business. 

Imagine walking into a restaurant or hotel room that is dirty and unkept. Would you want to eat or sleep there? Of course not!

 That's why the first "C" in any business should stand for cleanliness.  Not only does cleanliness keep your guests and employees safe, it also shows that you take pride in your business. A clean and well-maintained environment creates a positive impression and can even attract new customers.

 On the other hand, a dirty and disorganized space can turn people away and damage your reputation.  So, let's make cleanliness a top priority in our businesses. By doing so, we can ensure the safety and satisfaction of our guests and employees, as well as demonstrate our commitment to excellence. Remember, the first "C" is for cleanliness, and it's a crucial element of any successful business. 

Scale of 10 points

 Do you hate bland and tasteless food like we do? Look no further than the letter "F" for Flavor! As the saying goes, "you are only as good as your last meal," and we believe that every meal should be a delicious and satisfying experience. We understand that mistakes can happen, but when it comes down to it, the taste of the food is what truly matters. Don't settle for mediocre meals - demand flavor and satisfaction with every bite. Join us in the pursuit of culinary excellence and indulge in the deliciousness that "F" for Flavor has to offer. 

-Out of 10 point scale

 The second "A" in the LAC FACTOR is not just any ordinary letter, it stands for Attitude - the one thing that can either make or break a business or an individual. A positive attitude is what we are searching for, and it is crucial for success. Attitude is something that can be sensed, seen, and felt in any environment, and it has the power to shape your entire experience. In the hospitality industry, it is imperative that employees possess a genuine love for people and showcase it through their positive attitude. This is why we have doubled the scale for attitude in the LAC FACTOR, making it worth 20 points. So, if you want to excel in your business or personal life, make sure to cultivate a great attitude that radiates positivity and attracts success. 

It's exhausting to pay high prices for food and not receive equal treatment when it comes to dietary restrictions. As consumers, we are not afraid to pay a premium for great food and service, but we also expect to receive a fair value for our money. That's why the second "C" in our evaluation scale is cost. We take pride in analyzing whether we are getting a good value for our money, and we believe that everyone deserves equal treatment when it comes to dietary restrictions. Our evaluation scale is out of 10 points, and we won't settle for anything less than excellence in all areas, including cost. Join us in demanding fair treatment and value for our hard-earned money. 

Do you value your time and want to make the most out of every moment? Then let us tell you about the importance of being timely. We all have busy lives and want to get to our next adventure, but we must also recognize the hard work and limited resources that go into making us happy. While we understand that issues may arise, accountability is still crucial. That's why we use a 10-point scale to measure "T" for "timeliness". Don't settle for anything less than the best when it comes to your time. Choose timely and hold others accountable for their actions. 

Are you tired of limited options when it comes to dairy-free desserts? Do you crave something sweet but feel restricted by your dietary needs? Well, let us tell you about the "O" in our rating scale. It represents the number of dairy-free "offerings" available for us to indulge in. And let us be clear, a plate of fruit does not cut it as a satisfying dessert option. We deserve more than that! We deserve delicious, dairy-free treats that satisfy our sweet tooth.  But it's not just about the number of options available. It's also about the attitude of the establishment. Do they go out of their way to create dairy-free options for us, even if they didn't have them before? This is where the "O" and the "Attitude" come together to create a truly exceptional dining experience.  So, the next time you're looking for a dairy-free dessert, remember the "O" and demand more from your dining experience. Let's give establishments a reason to create more dairy-free options and show them that catering to our dietary needs is not only necessary but also profitable. Join us in giving the "O" a perfect 10 and let's indulge in some delicious, dairy-free desserts! 

Finally, let's circle back to the beginning with the letter "R" representing reception. The way you are greeted and welcomed at a business is crucial, and it all boils down to the attitude of the employees. Take a page out of Disney's book - they don't just hire employees, they hire characters who spread magic and joy. Imagine if every business adopted this customer-centric approach and made it their mission to spread love and warmth to every customer who walked through their doors. That's the kind of world I want to live in, and I'm sure you do too. So let's strive for excellence in every aspect of customer service, starting with the very first impression. On a scale of 1 to 10, let's aim for a perfect 10 in reception and make every customer feel like a VIP.